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In case you don’t have the recovery codes, don’t worry you can still recover your accounts by following the procedure provided by the respective account provider, different services have different procedures for recovering accounts. It will be easier if you kept a copy of the recovery codes usually offered by account providers when setting up multi-factor authentication. If you’re reading this and you already lost access to your authenticator app(old phone) before setting up Cloud backup, then it’s unfortunate, you’ll need to manually recover your accounts and set-up 2-factor authentication again. This is something you need to do the moment you start using Microsoft Authenticator because it’s from a back-up that you’ll be able to recover all your accounts. Step 1: Set-up Cloud Back-up for Microsoft Authenticator
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There are three main parts of the process that are Enabling Cloud backup, removing existing Microsoft Authenticator sessions, and then Account recovery. There is always a bit of house cleaning required before you can be able to recover your authentication codes from Microsoft Authenticator. This is not only a hassle for Microsoft authenticator, but also for many other authenticator apps including Google Authenticator which makes it nearly impossible to recover the codes. One of which is getting locked out of your accounts in case you lose access to authenticator codes as a result of losing or mere changing from one phone to another. Multi-factor authentication with authenticator apps is one of the best ways to secure your accounts online, however, it has its drawbacks.
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